Privacy Policy — 7jili Casino Philippines

1 📜 Introduction

This Privacy Policy ("Policy") describes how 7jili ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the 7jili platform at https://7jili.app and any associated pages or services (collectively, the "Platform").

7jili is committed to protecting the privacy and personal data of all registered players and visitors to the Platform. This Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

By registering an account on 7jili, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.

2 📂 Personal Data We Collect

7jili collects the following categories of personal data from users of the Platform. The specific data collected depends on how you interact with us and the services you use:

3 🔍 How We Collect Your Data

7jili collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device identifiers, and browsing behaviour on the Platform.
• Third-Party Sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory databases, where we are permitted to do so under applicable law.
• KYC and AML Checks: Data obtained during mandatory Know Your Customer and Anti-Money Laundering screening processes, which may include cross-referencing your details against sanctions lists and politically exposed persons (PEP) databases.

4 ⚙️ How We Use Your Personal Data

7jili uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 7jili account, including processing your registration, verifying your identity, and enabling your 7jili login.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Regulatory Compliance: To fulfil our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable PAGCOR regulatory requirements. This includes reporting obligations to relevant authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour, identify signs of problem gambling, enforce deposit limits and self-exclusion requests, and fulfil our duty of care to players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat, email, and other support channels.
• Service Improvement: To analyse usage patterns, conduct internal research, and improve the features, performance, and user experience of the 7jili Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims where necessary.

5 ⚖️ Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable Philippine data protection principles, 7jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your account, process transactions, and deliver the services described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations under Philippine law, including AML reporting, KYC requirements, and PAGCOR compliance obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 🤝 Data Sharing & Disclosure

7jili does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and screening against regulatory watchlists.
• Game Software Providers: Licensed game studios and software providers whose games are available on the 7jili Platform, to the extent necessary for game delivery and technical support.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where we are legally required to disclose information.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law.
• Professional Advisers: Legal counsel, auditors, and other professional advisers, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7jili's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7 🍪 Cookies & Tracking Technologies

The 7jili Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and gather analytics data. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in to your 7jili account and security cookies that help protect against fraud. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymised data about how visitors use the Platform, such as which pages are visited most frequently and how long sessions last. This data helps us improve the Platform's performance and user experience.
• Functional Cookies: Used to remember your preferences, such as your preferred language or display settings, so you don't have to re-enter them each time you visit.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7jili Platform, including your ability to log in and access your account.

8 🗓️ Data Retention

7jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, the following retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Support Communications: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

9 🔒 Data Security

7jili takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL Encryption: All data transmitted between your device and the 7jili Platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored on secure servers with restricted access controls, firewalls, and intrusion detection systems.
• Access Controls: Access to personal data within 7jili is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Regular Security Audits: The Platform undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication on their 7jili accounts for an additional layer of security.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your 7jili login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10 🧑‍⚖️ Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 7jili:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account details directly through your 7jili account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

11 🔞 Children's Privacy

The 7jili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 7jili Platform, please contact us immediately using the details in Section 14.

7jili employs age verification procedures as part of the KYC process to prevent underage access to the Platform. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

12 🔗 Third-Party Links

The 7jili Platform may contain references to third-party services, such as payment processors and game software providers. These third parties operate their own privacy policies, which are independent of this Policy. 7jili is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal data to them.

Where 7jili shares your data with third-party processors — such as GCash, PayMaya, or identity verification providers — we do so under data processing agreements that require those parties to handle your data in accordance with applicable Philippine data protection law and the standards set out in this Policy.

13 📝 Updates to This Policy

7jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, we will notify registered users via email or an on-Platform notification prior to the changes taking effect. Your continued use of the 7jili Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Policy periodically to stay informed of how 7jili protects your personal data. If you have any concerns about changes to this Policy, please contact our Data Protection Officer before continuing to use the Platform.

14 📧 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 7jili, please contact our Data Protection Officer (DPO):

For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.